Privacy Policy
Effective date: May 20, 2026
FamilyEdition, Inc. (“FamilyEdition,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the FamilyEdition app or website (the “Service”), you agree to the practices described here.
1. Information We Collect
Account information. When you register, we collect your name, email address, and a hashed password.
Content you upload. Photos, captions, and messages you share within your family circle are stored on our servers solely to compile and mail your printed edition.
Payment information. Billing details (card number, expiry, CVV) are handled directly by Stripe, Inc. We store only a Stripe customer ID and a masked card summary — we never see or store your full card number.
Mailing addresses. Print destination addresses you add are stored to fulfil physical deliveries.
Usage data. We collect standard server logs (IP address, device type, app version, timestamps) to operate and improve the Service.
Push notification tokens. If you grant permission, we store a device token to send you family activity notifications. You can revoke this in your device settings at any time.
2. How We Use Your Information
- To create and maintain your account.
- To compile, print, and mail your family edition each period.
- To process payments and manage your family treasury balance.
- To send transactional emails (confirmation codes, low-balance alerts, print confirmations).
- To send push notifications about family activity (if you have opted in).
- To investigate abuse, resolve disputes, and enforce our Terms of Service.
- To improve the Service through aggregated, anonymised usage analysis.
We will never sell your personal data to third parties. We will never use your photos or family content for advertising or to train AI models without your explicit, separate opt-in consent.
4. Family Circle Data & Member Visibility
Content you share (photos, captions) is visible only to other members of the same family circle. Family managers and admins can see member email addresses and roles. No content is ever public.
If you are removed from a family circle, you will no longer have access to that family’s content. Your contributions made prior to removal may still be included in editions that were already in progress at the time of removal.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law or to resolve disputes.
Compiled PDFs and printed edition records are retained for 12 months after the print date to support reprints and delivery disputes, then permanently deleted.
Treasury balances are subject to expiration after 24 months of account inactivity as described in our Terms of Service.
6. Security
We use industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest for stored files, and role-based access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you believe your account has been compromised, contact us immediately at privacy@familyedition.com.
7. Children's Privacy
The Service is intended for users 18 and older. We do not knowingly collect personal information directly from children under 13. Photos of children may be uploaded by adult account holders acting as parents or legal guardians. If you believe a child under 13 has provided us with personal information without appropriate consent, contact us and we will delete it promptly.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data (“right to be forgotten”).
- Object to or restrict certain processing.
- Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at privacy@familyedition.com. We will respond within 30 days.
Push notifications: You can disable these in your device settings at any time.
Account deletion: You can delete your account from within the app under Profile → Delete account.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy with an updated effective date and notify you via email or in-app notification at least 14 days before material changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
11. Contact Us
Questions or concerns about this Privacy Policy? Contact us at: privacy@familyedition.com
Privacy inquiries: privacy@familyedition.com